Patient Resources

Frequently Asked Questions

Who are we?

The Port Jefferson Volunteer Ambulance is a 501(c)3 not for profit ambulance company serving the Hamlet of Mount Sinai, Village of Port Jefferson, and Village of Belle Terre.

How do I become a volunteer?
You can become a volunteer by filling out our online application here.
Is there an age limit for volunteering?

Yes.  You must be 18 years of age or older to join.

Do you have a junior squad?

At this time, we do not have a junior squad.

Can I call you in an emergency?

If you have an emergency, dial 911.  We do not take direct calls.  We will respond as promptly as possible.

Do you do private transports?

Yes. To learn more about our Inter-Facility Division, please click here.

Do you provide medical advice?

Unfortunately, we are not permitted to provide medical advice for insurance purposes.  Should you have a medical question, please consult with your physician.

How can I make a complaint about the service I received?

Complaints can be made to the Chief of the Department through our online form or via phone at (631) 473-2519 x110.

How can I make a donation?

Donations can be made c/o Port Jefferson Volunteer Ambulance, P.O. Box 264, Port Jefferson, NY 11777.

How can I take a CPR class?
CPR classes are offered regularly.  A schedule can be found at our Course Registration Site.
Do you offer any advanced courses?
We offer many courses such as Advanced Cardiac Life Support, Pediatric Advanced Life Support and Pre-Hospital Trauma Life Support.  A full list of courses can be found at our Course Registration Site.
What is 3rd Party Billing?

Third party billing allows an intermediary to handle invoicing and payments between a customer and vendor.  This funding can be used to offset current and future budget costs.

Where is 3rd Party Billing occurring?

We are currently authorized to perform 3rd Party Billing in the Village of Port Jefferson and the Village of Belle Terre.

Where does the money received from 3rd Party Billing go?

The funding received from 3rd Party Billing is returned to the originating municipalities in the same percentage that our annual budget is disbursed.

Will you transport me or my family member to any hospital that we ask to go to?

We make every attempt to honor a patient or family members wishes when making the hospital destination decision, but we must follow local protocols and cannot always honor those requests.

I would like to give the crew that helped me a gift to show my appreciation for their hard work. How can i do that?

Thank you, but our individual career and/or volunteer members are not permitted to accept gifts or gratuities for their services. If you would like to make a donation please use the address under the donation link above.

Privacy Practices

This Notice of Privacy Practices describes how we may use and disclose your protected health information to carry out treatment, payment or health care operations and for other purposes that are permitted or required by law.

Medical Records Request

As a patient, you have the right to access, copy, or inspect your protected health information, or PHI, in accordance with federal law. All records requests must be submitted directly to the following:

Laurie Simon, Legal Assistant
GLYNN MERCEP and PURCELL, LLP
P.O. Box 712
Stony Brook, New York 11790
phone: 631-751-5757

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